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Refund Policy


In the unfortunate event your candle has arrived broken during transit 

Please email Bottlenose Candles with a photo of your item and packaging  within  24 hours.


Once your request has been approved (please allow up to 48 hours) a replacement or refund will be issued.

Unfortunately we cannot refund or exchange for change of mind.

At Bottlenose Candles we pride ourselves on customer service and providing a great experience for our beautiful customers, so please contact us with any issues you may have for quick resolution.

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